A total non-answer to the points raised by the open letter.
Gary (no surname, just Gary, Senior Operations Manager. Isn't that cosy?) wrote:
We have always made it very clear to our customers that we value the integrity of all of their personal data and would not give access to that unless ordered to do so via a court order. Our position in this respect has not changed.
So what? If this position has not been made clear in the secret negotiations then all the twaddle about "valuing customer privacy" is hot air.