Article => E-government is not a financial cure-all
Michael Cross Tuesday 6 April 2010 10.44 BST
When all else fails, reach for the "e". In the past week, both the prime minister and the chancellor of the exchequer have cited e-government to explain how they are going to cut the cost of public services, but not their quality.
On the surface, there's little new. Under the 2000 strategy and its successor, the 2005 transformational government scheme, the government has already chucked billions at putting public services online.
Issue number two, also controversial, is data sharing.
A final bullet to bite is to recognise that, if we're serious about cutting costs, we can't continue offering e-channels as a nice accessory: they must be mandatory. [...]