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Joined: Sun, 09 Jan 2005 18:23:13 +0000
Posts: 9906
Location: Cambridge
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http://www.telegraph.co.uk/health/child ... admit.html
ContactPoint: £224m national children's database 'is not stable', officials admit
Contactpoint, the £224 million computer system designed to protect young people, is a “frustrating” database and not “user friendly” for local authorities, internal documents obtained under the Freedom of Information Act show.
Officials at one council involved in the system’s development expressed concerns about its operations and accuracy in the wake of a “serious” security breach during its development phase, The Daily Telegraph can disclose.
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A series of internal documents and emails from Surrey County Council show, for the first time, the concern that has been privately expressed by officials about the database.
One official, whose details were blacked out, reported to a supervisor: “It has been a frustrating time recently which recently culminated in a breach of the system.
“The system they are accessing is not stable, it took 15 minutes for John to get into it this morning.
“The process is not user friendly. Data is an issue locally, a lot of it doesn’t match up, especially addresses. There are also issues around what needs recording for each agency to get consistency.”
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